Frequently Asked Questions (FAQ)
Got a question about a pest problem or our services? We’ve compiled a list of our most frequently asked questions to help you find the answers you need. If you don’t see your question here, feel free to contact us.
How do I know if I have a pest infestation?
Look for common signs like droppings, gnaw marks, nests, unusual noises (scratching in walls), or visible pests. It’s often best to get a professional inspection to confirm.
Can I get rid of pests myself with DIY products?
While some minor issues can be handled with store-bought products, most serious infestations require professional treatment. Pests are resilient, and many over-the-counter products only kill a small portion of the population, leaving the eggs and hidden pests to return.
Professionals, will also know where to look, what works and does not, and has access to more effective product. when it comes to various pests.
How much does pest control cost?
The cost varies based on the type of pest, the size and severity of the infestation, the equipment required and the type of treatment required. We provide a free, no-obligation inspection and quote after assessing your specific situation.
What is Integrated Pest Management (IPM)?
What is Integrated Pest Management (IPM)?
In Ontario, Integrated Pest Management (IPM) represents the gold standard for effective pest control. This approach combines multiple strategies to provide the best results while following provincial guidelines for environmental stewardship and public health protection. IPM is a comprehensive approach that uses the right tool for the job – whether that’s prevention, monitoring, or targeted treatments – to achieve long-term pest control.
Key Principles of IPM
Inspection & Identification: A pest management professional will first thoroughly inspect your property to identify the type of pest and the severity of the infestation. Correct identification is crucial for selecting the most effective and targeted control methods.
Monitoring: Regular monitoring is used to track pest activity and population levels. This helps determine when and where a pest problem is starting, allowing for early intervention before the issue becomes a major infestation.
Prevention: This is the most important part of IPM. It involves making changes to the environment to prevent pests from getting in or thriving. For example, sealing cracks and gaps in your home’s foundation or walls, improving sanitation to remove food sources, and reducing moisture that attracts pests.
Action & Control: IPM uses the most effective approach for each situation. For many homes, regular exterior perimeter treatments provide excellent prevention by creating a barrier that stops pests before they enter. For other situations, we might use traps, exclusion methods, or targeted interior treatments. When pesticides are necessary, we select products registered with Health Canada’s Pest Management Regulatory Agency (PMRA) and apply them according to Ontario regulations. Our technicians are licensed under Ontario’s Pesticides Act, ensuring all treatments meet provincial standards.
Why We Use IPM Principles
As a licensed pest control professional in Ontario, we’re committed to following IPM principles because they align with both regulatory best practices and our responsibility to protect your property and the environment. This approach allows us to provide effective pest control while meeting Ontario’s standards for pesticide use and environmental protection.
Benefits of IPM
Environmentally Responsible: IPM uses treatments strategically and according to regulations, ensuring we’re protecting both your property and the surrounding environment.
Health and Safety: All products we use are Health Canada approved and applied by licensed professionals following strict safety protocols for your family and pets.
Long-Term Effectiveness: IPM addresses the root causes of a pest problem, leading to a more sustainable and lasting solution. Instead of just treating the symptoms, it creates an environment that is less attractive to pests.
Cost-Effective: While an initial IPM service might be more involved, its long-term preventative nature can reduce the need for frequent and expensive pesticide applications.
Is pest control only necessary for homes?
No. We provide services for both residential and commercial properties. Businesses, especially in the food industry, are legally required to maintain a pest-free environment
Pests can cause damage, health risks, and with society today, everyone having access to camera and video – Unwanted PR
Our Company & Services
Are you licensed and insured?
Yes, our company and all of our technicians are fully licensed by the Ministry of the Environment, Conservation and Parks (MECP) in Ontario. We also carry comprehensive insurance for your peace of mind.
What areas do you service?
We Proudly Serve:
- Lincoln
- West Lincoln
- St. Catherines
- Cayuga
- Caledonia
- Grimsby
- Stoney Creek
- East Hamilton
- Oshweken
- Dunnville
- Welland
- Thorold
- and surrounding areas
Do you offer a service guarantee?
Yes, we stand behind our work. We believe in setting realistic expectations rather than making promises we can’t keep. Pest control is ongoing property maintenance, and we’ll be here to support you as needs arise.
Do you offer emergency services?
Yes, for urgent pest problems, we offer prompt and discreet emergency services.
Treatment & Safety
Are your products safe for my family and pets?
A: The safety of your family and pets is our top priority. We use Health Canada-approved products and follow strict application protocols to ensure a safe environment. We will provide specific instructions for your situation.
If a job can not be done safely, we simply will not do it.
Do I need to leave my home during treatment?
In most cases, you do not need to vacate your home, but it depends on the type of treatment. If you have any family members with health sensitivities (like asthma), infants, or specific pets, we may recommend a short evacuation period. Your technician will advise you before the treatment begins.
The label is the law, and we will follow the safety protocols for each product we are using. You will be notified of any requirements prior to treatment.
How long does a pest control treatment take?
Treatment times vary. A standard residential service can take as little as 20 minutes, while more complex jobs like a bed bug heat treatment can take several hours.
Commercial properties can vary from 15-20 mins to all day, depending on what the program entails, size of property, etc
What do I need to do to prepare for a treatment?
In a lot of cases, nothing. For certain treatments your technician will provide a specific preperation checklist for prior for that particular treatment.
What happens if it rains after an outdoor treatment?
Our exterior products are designed to withstand rain. They adhere well to surfaces and are often applied in protected areas like cracks and crevices to minimize the impact of weather.
In the case of an exterior spray. They will be reschulded and completed on a different day.